Summit Line Contracting LLC

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Summit Line Contracting LLC (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

We may collect:

• Name, email address, phone number, and physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, and device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication Data

• Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and customer feedback

2. How We Use Your Information

We use collected data to:

• Provide and improve our services
  • Process transactions and payments
  • Communicate regarding inquiries, appointments, and service updates
  • Enhance website functionality and user experience
  • Ensure security and prevent fraud
  • Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, project updates, customer support, and important service notifications.

Opt-In & Consent

• Messages are sent only after explicit opt-in
  • We maintain timestamped records of opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions

• Reply STOP to cancel SMS notifications at any time
  • You will receive a final confirmation message
  • No further messages will be sent unless you opt in again
  • Opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on customer interaction
  • Messages relate directly to requested services
  • Promotional content is not sent without separate consent

Help & Support

Reply HELP for assistance or contact:

📧 braydenh@summitlineteam.com
📞 757-869-5043

Support is available during normal business hours.

Carrier Information

• Standard message & data rates may apply
  • Cariers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support roles (such as customer service or messaging delivery providers) is permitted solely to provide services.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in records and consent data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

We may share information with trusted vendors who assist with operations such as:

• Payment processing
  • Appointment scheduling
  • SMS delivery providers

These providers are contractually required to maintain confidentiality and security.

Legal Compliance

We may disclose information:

• When required by law or legal process
  • To protect our legal rights
  • In response to lawful requests from authorities

Business Transfers

In the event of a merger, acquisition, or asset sale, customer data remains protected under this policy.

Text messaging opt-in data and consent are never shared with third parties except messaging service providers required to deliver messages.

5. Data Security

We maintain reasonable security safeguards including:

• Encryption of sensitive data
  • Secure access controls and authentication
  • Regular security reviews and updates
  • Employee training on data protection
  • Brech notification protocols in accordance with applicable laws
  • Secure backup and recovery systems

While we strive to protect your information, no electronic transmission or storage method is completely secure.

6. Cookies & Tracking Technologies

We use cookies to:

• Analyze traffic and usage patterns
  • Remember user preferences
  • Improve website functionality
  • Measure service effectiveness

You may control cookies through browser settings. Disabling cookies may limit site functionality.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
  • Opt out of marketing emails via the unsubscribe link
  • Opt out of SMS messages by replying STOP
  • Request information on how your data is processed
  • Withdraw consent for future communications
  • File a complaint if you believe your rights have been violated

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. This policy applies only to information collected by Summit Line Contracting LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Summit Line Contracting LLC
📞 757-869-5043
📧 braydenh@summitlineteam.com
🌐 www.callsummitline.com

By using our website and services, you consent to this Privacy Policy.